Transactional SMS Service
Send transactional SMS to convey crucial information to your users in less than a few seconds.
What are Transactional SMS Messages?
Transactional SMS messages are important time sensitive information which businesses directly convey to their users. These are generally related to an action or engagement of a user with the business. These include:
There is generally not a pressing need to take separate explicit consent from users to send them transactional messages. Since SMS has a very high delivery and open rate, transactional messages are mostly sent through SMS.
Transactional SMS Messages with Message Central
You can get in touch with the Message Central’s team for guidance, setup and a platform on executing your transactional SMS campaigns. Message Central is trusted by some of the fastest growing enterprises across the world for their SMS communication.
With Verify Now by Message Central, you can authenticate users with OTP via multiple channels including SMS and WhatsApp. Its fallback mechanism makes ensures 100% delivery of OTP to the users.
Save 30% on Transactional SMS Cost
Message Central offers lesser SMS prices with assured SMS delivery and best routes for SMS delivery across the globe. Here’ how we facilitate this:
More than 10,000 SMS per month? Please get in touch with our team for a custom quote.
Why Message Central for Transactional SMS Campaigns?
Unbeatable SMS Rates
With direct operator connectivity, Message Central has the best SMS routes and rates for sending transactional texts.
Global Connectivity
We are connected worldwide thereby removing the hassle of multiple providers for a global reach.
Fastest SMS Delivery
With the best SMS infrastructure across the world, Message Central ensures both delivery and speed.
Best Practices for Transactional SMS Messages?
Timing and Frequency
If transactional SMS messages are being automated, it is very necessary to regulate their frequency and timings across a user journey.
Craft Good Content
The content of SMS messages should be precise and to the point. No unnecessary information should cloud the important part of the message.
Personalized Messaging
It is crucial to make the transactional texts personalized so that they do not come across as spam or redundant SMS messages.
Frequently Asked Questions
What is transactional SMS?
What are transactional SMS messages used for?
Transactional SMS messages are commonly used for:
- Order confirmations and delivery updates
- Appointment reminders
They ensure reliable, real-time communication with users.
What is the difference between transactional and promotional SMS?
Transactional SMS delivers critical, user-initiated information like OTPs and alerts and is sent instantly. Promotional SMS is used for marketing and offers, usually requires explicit user consent, and may be restricted to specific delivery hours based on regulations.
Is transactional SMS legal?
Yes. Transactional SMS is legal in most countries when used to deliver essential information related to a user’s activity. These messages are generally allowed even when promotional messaging is restricted, provided they comply with local telecom regulations.
Do transactional SMS messages require user consent?
Transactional SMS messages typically do not require separate marketing consent because they are sent in response to a user action or service request. However, consent and compliance rules may vary by country and regulation.
Can transactional SMS be used for OTP and authentication?
Yes. Transactional SMS is widely used for OTP delivery and user authentication. It ensures fast, reliable message delivery for login verification, signup confirmation, and secure transactions.
How fast are transactional SMS messages delivered?
Transactional SMS messages are usually delivered within seconds. Delivery speed depends on destination country, operator routing, and infrastructure quality, but transactional routes are prioritized for speed and reliability.
Can transactional SMS be sent internationally?
Yes. With a global transactional SMS provider like Message Central, businesses can send transactional SMS across multiple countries using a single platform while handling local routing and compliance automatically.
What is sender ID in transactional SMS?
A sender ID is the name or number that appears as the sender of a transactional SMS. Sender IDs help users recognize the business sending the message and often require registration or approval depending on the country.
How can businesses start sending transactional SMS?
Businesses can start sending transactional SMS by integrating a transactional SMS API or using a messaging platform dashboard. Providers like Message Central offer quick onboarding, pay-as-you-go pricing, and ready-to-use APIs.
Looking for Other Communication Solutions?
Message Central is the one stop solution for a business's entire communication needs.
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