Recover lost sales with SMS abandoned cart reminders

Yes. SMS reminders are one of the most effective ways to recover lost sales, with open rates above 90%. Since messages are delivered instantly, shoppers are nudged while they’re still interested in the product. Adding personalization like product names or discounts can significantly boost conversion rates, making SMS reminders a high-ROI strategy for e-commerce and retail businesses.

Most e-commerce businesses see success with one to three reminders sent within 24 hours. The first reminder works best when sent within the first hour, while follow-ups can include discounts or urgency-based messaging. Message Central’s SMS API lets you automate this schedule to maximize conversions without spamming your customers.

SMS-based 2FA (Two-Factor Authentication) uses a one-time password (OTP) sent via SMS to verify a user’s identity. When a customer logs in or makes a payment, our OTP Verification API instantly generates and delivers a code, ensuring secure access within seconds.

The most effective time is usually within the first 30–60 minutes after a customer abandons their cart. At this point, the purchase intent is still high, and a quick reminder can recover the sale. Additional reminders sent after a few hours or the next day can further boost recovery rates, especially if paired with offers.

Email reminders are common, but open rates for emails average around 20%, while SMS open rates exceed 90%. This makes SMS a faster and more reliable channel for recovering sales. Many businesses use both channels together, with SMS for instant engagement and email for follow-up offers or longer messages.

Yes. Message Central’s APIs can integrate directly with major e-commerce platforms and custom checkout flows. Once integrated, reminders are triggered automatically whenever a cart is abandoned, ensuring no potential sale slips through the cracks. Setup is quick and requires minimal developer effort.

Yes. Message Central’s APIs can integrate directly with major e-commerce platforms and custom checkout flows. Once integrated, reminders are triggered automatically whenever a cart is abandoned, ensuring no potential sale slips through the cracks. Setup is quick and requires minimal developer effort.

While e-commerce retailers are the primary users, industries like food delivery, travel bookings, event ticketing, and online services also benefit from cart reminders. Any business with a digital checkout flow can use SMS reminders to bring customers back and recover lost revenue.

The cost depends on your provider, country, and delivery routes. With Message Central, pricing is transparent and affordable, with direct-to-carrier routes in Indonesia ensuring lower costs and higher reliability. You can also start with 1,000 free credits to test abandoned cart reminders before scaling.

Yes. With Message Central’s reporting and analytics, you can track delivery rates, retries, conversions, and ROI in real time. This transparency helps you optimize your campaigns, adjust timing, and measure the exact revenue impact of your abandoned cart reminder strategy.