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How to Report SPAM Text Messages?

How to Report SPAM Text Messages?

Profile Headshot of Kunal Suryawanshi
Kunal Suryawanshi

6
mins read

July 16, 2024

How to Report SPAM Text Messages - Thumbnail

Key Takeways

According to a 2024 report by Statista, the global number of spam text messages has increased by 55% in the past year, reaching over 100 billion messages annually.

Spam text messages, also known as SMS spam or smishing (SMS phishing), are unsolicited and often malicious messages sent to your mobile phone. Below mentioned are a few features of SPAM text messages: -

  1. These messages can come from unknown numbers or be disguised as legitimate contacts.
  2. These attempt to deceive recipients into providing personal information or clicking on harmful links.
  3. They can pose serious security risks leading to financial loss, identity theft, and other malicious activities.
  4. The rise in mobile device usage and the growing sophistication of cybercriminals have made spam texts a significant concern for individuals and organizations alike.

How to Report Spam Text Messages?

Method 1: Forward the Spam Message to Your Carrier

Most mobile carriers in the United States have a dedicated short code for reporting spam messages. Forward the spam text to 7726 (SPAM). This helps carriers identify and block spammers. Here are the steps:

  1. Press and hold the spam message.
  2. Select the option to forward the message.
  3. Enter 7726 (SPAM) as the recipient.
  4. Send the message.

Carriers such as AT&T, Verizon, T-Mobile, and Sprint all support this reporting method. You can also refer to our guide on how to forward a text message.

Method 2: Block the Sender

Blocking the sender prevents them from sending you further messages. Here’s how to do it on various devices:

iPhone:

  • Open the message.
  • Tap the sender’s name or number at the top.
  • Tap the "i" information icon.
  • Select "Block this Caller."

Android:

  • Open the message.
  • Tap the three-dot menu icon.
  • Select "Block number" or "Block & report spam."

Method 3: Report to the Federal Trade Commission (FTC)

In the United States, you can report spam text messages to the FTC. This helps the government track and combat spammers. Visit the FTC’s complaint assistant website at ftc.gov/complaint and follow the instructions to file a report.

You can also register yourself with National Do Not Call Registry. This will prevent any redundant texts or telemarketing calls.

Additional Measures to Prevent Spam Texts

  1. Do Not Respond or Click Links

Avoid engaging with the spam message. Do not respond, click on any SMS links, or provide any personal information. Engaging with the message can confirm to the sender that your number is active, leading to more spam.

  1. Enable Spam Protection on Your Phone

Most smartphones have built-in spam protection features that can help filter out unwanted messages. Ensure these features are enabled:

iPhone:

  • Go to Settings.
  • Tap Messages.
  • Enable "Filter Unknown Senders."

Android:

  • Open the Messages app.
  • Tap the three-dot menu icon.
  • Select "Settings" and then "Spam protection."
  • Enable "Enable spam protection."
  • Use Third-Party Apps

Several third-party apps can help identify and block spam messages. Some popular options include:

  1. Hiya: Provides caller ID and spam protection.
  1. Truecaller: Identifies spam calls and messages.
  1. RoboKiller: Blocks spam messages and calls.

Latest Cases of Spam Text Messages and Their Impact

  1. AI-Powered Scams

With the advent of artificial intelligence, scammers have found new ways to exploit technology. AI can be used to write more convincing phishing messages, create deepfakes, and impersonate friends or relatives, making the scams more believable. For example, scammers might use AI to impersonate an employer and ask for sensitive information, leading to identity theft and financial loss.

  1. Google Voice Verification Scams

In a recent scam, fraudsters pose as interested buyers on online marketplaces. They use the phone number listed in the ad to set up a Google Voice account, asking the target to share a verification code sent to their phone for "security reasons."  
Sharing this code allows the scammer to create a new Google Voice number tied to the victim's phone, which can then be used for further scams like silent SMS attacks.

  1. Zelle, Venmo, and Cash App Scams

Payment app scams have become increasingly common. Scammers may pose as buyers, "accidentally" overpay using stolen credit cards, and then request a refund. When the actual card owner reports the fraud, the money is taken from the seller’s account. Other scams involve fake fraud alerts that prompt victims to share personal information or transfer money to a scammer-controlled account.

Consequences of Spam Text Messages

Spam text messages can have severe consequences, including:

  1. Financial Loss: Victims may be tricked into providing credit card information, leading to unauthorized charges.
  1. Identity Theft: Personal information can be stolen and used to open fraudulent accounts.
  1. Malware Infection: Clicking on malicious links can install malware on your device, compromising your data and privacy.
  1. Data Breaches: Corporate spam attacks can lead to data breaches, exposing sensitive company information.

FAQs

Q1.: What should I do if I receive a spam text message?

Do not respond or click on any links. Forward the message to 7726 (SPAM), block the sender, and report it to the FTC.

Q2.: Can spam text messages contain viruses?

Yes, clicking on links in spam text messages can lead to malware infections on your device.

Q3.: How can I block spam text messages on my phone?

You can block spam messages by using the built-in spam protection features on your phone or by using third-party apps like Hiya, Truecaller, or RoboKiller.

Q4.: Are all unsolicited text messages considered spam?

Not necessarily. Some unsolicited messages may be legitimate communications from businesses you interact with. However, unsolicited messages from unknown sources with suspicious content are likely spam.

Q5.: Can my carrier help me with spam text messages?

Yes, most carriers offer tools to report and block spam text messages. Forward the spam text to 7726 (SPAM) to report it.

Q6.: What is smishing?

Smishing is a form of phishing that uses SMS messages to deceive recipients into providing personal information or clicking on malicious links.

Q7.: How can I protect myself from spam text messages?

Enable spam protection on your phone, use third-party spam-blocking apps, avoid sharing your phone number publicly, and be cautious of unsolicited messages.

Q8.: Are there legal actions against spam text senders?

Yes, regulatory bodies like the FTC and FCC can take legal actions against entities involved in sending spam text messages.

Q9.: What should I do if I clicked on a link in a spam text?

Disconnect your device from the internet, scan for malware using antivirus software, and change your passwords. Monitor your financial accounts for any unauthorized activity.

Q10.: Is it safe to report spam texts to my carrier?

Yes, reporting spam texts to your carrier helps them identify and block spammers, reducing the number of spam messages you receive.

By understanding how to identify and report spam text messages, you can help combat this growing problem and protect your personal information. Stay vigilant and take advantage of the tools and resources available to keep your mobile communication safe.

Frequently Asked Questions

How do I choose the right OTP service provider?

When selecting an OTP SMS service provider, focus on:

  • Delivery reliability and speed
  • Global coverage and local compliance
  • Multi-channel support and fallback
  • Ease of integration
  • Pricing transparency

The right provider should not just send OTPs but ensure they are delivered consistently across regions and networks.

Not all OTP SMS service providers are built the same.

Some optimize for cost, others for flexibility but very few balance delivery reliability, global coverage and ease of use. And that balance is what actually impacts whether your users receive OTPs on time.

If OTP is critical to your product, focus on:

  • reliable delivery (not just sending)
  • multi-channel fallback
  • scalability across regions

Try It for Yourself

Why is multi-channel OTP important?

Relying only on SMS can lead to failed verifications due to:

  • network issues
  • telecom filtering
  • device limitations

Multi-channel OTP systems (SMS + WhatsApp + voice) improve success rates by automatically retrying through alternative channels if one fails.

What is the best OTP SMS service provider in India?

Some of the commonly used OTP SMS service providers in India include MSG91, Exotel and 2Factor.

That said, India has additional challenges like DLT compliance and operator filtering. Platforms that handle these internally while also offering fallback options tend to provide more consistent OTP delivery.

Which is the cheapest OTP service provider?

Providers like Fast2SMS and 2Factor are often considered among the cheapest OTP service providers, especially in India.

However, lower pricing can come with trade-offs such as:

  • lower route quality
  • higher delivery delays
  • limited fallback options

For mission-critical OTP flows, reliability often matters more than just cost.

Which is the best OTP service provider in 2026?

The best OTP service provider depends on your use case.

  • For global scale and flexibility: Twilio, Infobip
  • For cost-effective APIs: Plivo
  • For India-focused SMS OTP: MSG91, Exotel

However, platforms like Message Central stand out by balancing global coverage, multi-channel fallback and ease of deployment, making them suitable for businesses that prioritize delivery reliability.

What is an OTP service provider?

An OTP service provider enables businesses to send temporary verification codes to users via channels like SMS, WhatsApp or voice to authenticate logins, transactions or sign-ups.

Modern OTP SMS service providers go beyond just sending messages, they ensure reliable delivery using optimized routing, retries and sometimes multi-channel fallback.

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