Frequently Asked Questions - Verify Now

What is Verify Now?

Verify Now, offered by Message Central, is a user authentication solution that empowers enterprises to confirm users' phone numbers by delivering a One-Time Password (OTP) through SMS. This service ensures secure OTP verification, with the option for bulk OTP SMS delivery using APIs.

How does Verify Now work?

When a user enters their phone number on your website or app, Verify Now sends an OTP via SMS. The user then enters the OTP to verify their phone number. This ensures that the user is a legitimate user and not a bot or fake account.

How can I start using Verify Now?

Getting started is easy! Simply sign up for an account and follow our API documentation to integrate our platform into your website or application. You can start using our platform right away.

What is OTP verification and why is it important?

OTP verification is a technique to validate a user's identity through the utilization of a single-use password.

This approach is significant as it adds an additional security stratum, effectively countering fraudulent activities and safeguarding users' confidential data.

Additionally, this security measure extends to bulk OTP SMS delivery, enhancing its utility for varied scenarios. You can also refer to our detailed article about OTP Verification and its benefits.

Why is user authentication important?

User authentication is important to protect a business and its users from fraud, data breaches, and other security threats.

By confirming user phone numbers through OTP Verification, you can ensure that only legitimate users access your services. We have also written in detail about the benefits of using OTP authentication for web developers.

What industries and business types can benefit from your platform?

This extends to all organizations seeking OTP verification. Diverse industries and business categories, spanning e-commerce, financial services, healthcare, government, and telecommunications, can leverage our platform. Any entity aspiring to furnish its users with reliable and streamlined authentication stands to gain from our solution's capabilities.

What are the features of Verify Now?

Within Verify Now's framework, you'll discover an array of functionalities.

These include customizable SMS templates, a provision for multiple retries in case of unsuccessful OTP attempts, and the invaluable capability of accessing real-time reporting and analytics.

Furthermore, the integration of Verify Now with your current systems can be seamlessly achieved via APIs. This amalgamation not only embraces OTP verification and the ease of bulk OTP SMS delivery but also encompasses the realm of passwordless authentication, rendering a powerful solution to counter bots and spam.

How much does Verify Now cost?

The pricing for Verify Now is transparent and affordable, with no hidden costs or fees. You only pay for the OTP’s you send. Please contact Message Central for a quote based on your specific needs.

Is there a limit to the number of OTPs I can send using Verify Now?

No, there is no limit to the number of OTPs you can send using Verify Now. However, there may be certain restrictions based on your usage and requirements. Please contact Message Central for more information.

Is your platform secure and compliant with industry regulations?

Yes, our platform is secure and compliant with industry regulations. We use best practices for data protection and user privacy, and our platform is regularly audited to ensure that it meets the highest security standards.

What kind of support do you offer?

Our support team is available to help with any questions or issues you may have. Whether you need help integrating our platform into your website or application, or have a question about your account, our support team is here to help.

What happens if an OTP fails to deliver?

Verify Now provides multiple retries for failed OTP attempts, so if an OTP fails to deliver, it will be retried automatically. If the OTP still cannot be delivered, an error message will be returned to your system.

What happens if a user enters the wrong OTP?

Verify Now provides multiple retries for failed OTP attempts, so if a user enters the wrong OTP, they can retry. After a certain number of retries, the user will be locked out for security reasons.

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