Text Abbreviations for SMS Communication

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Aayush Bangali

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April 16, 2024

Categorizing Text Abbreviations

Key Takeaways

  1. Text abbreviations are short forms which are extensively used these days in written communication especially while using channels like SMS, WhatsApp or other social media channels
  2. Acronyms are different from abbreviations in a way the acronyms are essentially formed using the initial letters of the phrase
  3. Text abbreviations can be categorized as casual, business, emotional expressions, common expressions, informal greetings etc.
  4. There are multiple benefits of using abbreviations in text including efficiency, expressiveness, inclusivity, clarity etc.
  5. Some tips should be adhered to while using text abbreviations like providing context, being professional, knowing your audience etc.

24 hours and 2400 things to do. This is the plight of most of us these days. From trying to find shortcuts to leveraging AI, the goal for most of us is to get the most done in least amount of time.  

The same applies when we are trying to communicate – whether it is P2P or A2P messaging, or SMS campaigns, we want to say more in less no. of words and that is exactly where text abbreviations come in.

What are Text Abbreviations and Acronyms?

Text abbreviations are short forms of words or phrases used in text messages, social media, and online communication. They are often created by taking the first letter of each word in a phrase or by combining multiple words into a single abbreviation.  
For example, "LOL" stands for "laugh out loud," and "BRB" stands for "be right back."

There is a slight difference between abbreviations and acronyms. Acronyms are formed from the initial letters of a phrase that can be pronounced as a word.  
For instance, "ISRO" stands for "Indian Space Research Organization." Acronyms like "OMG" (oh my god) and "IDC" (I don't care) are used in everyday conversations and not specifically text messages.

Common Text Abbreviations

Text abbreviations are widely used in casual conversations or any SMS communications by businesses in SMS campaigns. This is to save time and add a playful tone. Here are some of the most common text abbreviations and their meanings:


  1. LOL - Laugh Out Loud
  2. BRB - Be Right Back
  3. OMG - Oh My God
  4. TBH - To Be Honest
  5. IMO - In My Opinion
  6. FYI - For Your Information
  7. IDC - I Don't Care
  8. IDK - I Don't Know
  9. IKR - I Know, Right?
  10. LMK - Let Me Know
  11. NVM - Never Mind
  12. SMH - Shaking My Head
  13. TTYL - Talk To You Later
  14. IDK - I Don't Know
  15. BTW - By The Way
  16. ROFL - Rolling On the Floor Laughing
  17. ICYMI - In Case You Missed It
  18. FTW - For The Win
  19. TMI - Too Much Information
  20. YOLO - You Only Live Once
  21. TBT - Throwback Thursday
  22. WYD - What You Doing?
  23. GTG - Got To Go
  24. BFF - Best Friends Forever
  25. SMH - So Much Hate
  26. JK - Just Kidding
  27. FOMO - Fear Of Missing Out
  28. HBD - Happy Birthday
  29. HMU - Hit Me Up
  30. LMAO - Laughing My Ass Off
  31. WBU - What About You?
  32. IMO - In My Opinion
  33. YW - You're Welcome
  34. WCW - Woman Crush Wednesday
  35. MCM - Man Crush Monday
  36. TIA - Thanks In Advance
  37. TFW - That Feeling When
  38. AMA - Ask Me Anything
  39. AFAIK - As Far As I Know
  40. SMH - So Much Hate
  41. SOS - Save Our Souls
  42. WTH - What The Heck
  43. GN - Good Night
  44. GM - Good Morning
  45. HBU - How About You?
  46. TL;DR - Too Long; Didn't Read
  47. AFK - Away From Keyboard
  48. BAE - Before Anyone Else
  49. CTFU - Cracking The censored Up
  50. DM - Direct Message


  1. ACCT – Account
  2. AOV - Average Order Value
  3. B2B - Business to Business
  4. B2C - Business to Consumer
  5. CFO - Chief Financial Officer
  6. COO - Chief Operating Officer
  7. CRM - Customer Relationship Management
  8. EOD - End of Day
  9. EOW - End of Week
  10. EPS - Earnings Per Share
  11. MRR - Monthly Recurring Revenue
  12. ROI - Return on Investment
  13. SMB - Small and Medium-sized Business
  14. API - Application Programming Interface
  15. CTA - Call to Action
  16. CX - Customer Experience
  17. FAQ - Frequently Asked Questions
  18. FYI - For Your Information
  19. HBD - Happy Birthday
  20. HR - Human Resources
  21. N/A - Not Applicable
  22. OOO - Out of Office
  23. POS - Point of Sale
  24. PR - Public Relations
  25. R&D - Research and Development
  26. TOS - Terms of Service
  27. VPN - Virtual Private Network
  28. CEO - Chief Executive Officer
  29. KPI - Key Performance Indicator
  30. NDA - Non-Disclosure Agreement
  31. SLA - Service Level Agreement
  32. SME - Subject Matter Expert
  33. UI - User Interface
  34. UX - User Experience
  35. CTR - Click-Through Rate
  36. GA - Google Analytics
  37. SEO - Search Engine Optimization
  38. SEM - Search Engine Marketing
  39. SMM - Social Media Marketing
  40. UGC - User-Generated Content
  41. CDN - Content Delivery Network
  42. CMS - Content Management System
  43. CSS - Cascading Style Sheets
  44. HTML - Hypertext Markup Language
  45. IT - Information Technology
  46. SaaS - Software as a Service
  47. ASAP - As Soon As Possible
  48. ETA - Estimated Time of Arrival
  49. IMHO - In My Humble Opinion
  50. IMO - In My Opinion
  51. LMK - Let Me Know
  52. NP - No Problem
  53. TBA - To Be Announced
  54. TBD - To Be Determined
  55. TGIF - Thank Goodness It's Friday
  56. TIA - Thanks in Advance
  57. YW - You're Welcome

Categorizing Text Abbreviations

Infographic Representing the Categorizing Text Abbreviations by Message Central.

To make it easier to navigate and understand the vast array of text abbreviations, they can be categorized into different groups. Here are some common categories of text abbreviations:

  1. Emotional Expressions: Abbreviations used to convey emotions or reactions, such as "LOL" (laugh out loud), "OMG" (oh my god), or "SMH" (shaking my head). These are mostly used in promotional SMS communication like SMS discounts.  
  2. Acronyms: Abbreviations formed by taking the initial letters of a phrase, like "ASAP" (as soon as possible), "FYI" (for your information), or "B2B" (business to business).
  3. Informal Greetings and Farewells: Abbreviations used to greet or bid farewell in an informal manner, such as "GM" (good morning), "GN" (good night), or "TTYL" (talk to you later). These are commonly used in text message invitations.  
  4. Common Expressions: Commonly used abbreviations in everyday conversations, like "BTW" (by the way), "IDK" (I don't know), or "JK" (just kidding).
  5. Business Terminology: Abbreviations commonly used in business communications, such as "EOD" (end of day), "ETA" (estimated time of arrival), or "ROI" (return on investment). These are used in transactional SMS communication which covers use cases like that of OTP SMS.  

Benefits of Text Abbreviations in Communication

  1. Efficiency: By using abbreviations like "LOL" or "OMG," individuals can express emotions or reactions in a quick and concise manner, saving time and effort.
    Using abbreviations like "ASAP" (as soon as possible) or "FYI" (for your information) can help convey urgency and important information efficiently.
  2. Expressiveness: Text abbreviations allow individuals to convey tone and emotions that may be difficult to express through text alone. For example, "LOL" indicates laughter, adding a lighthearted tone to a conversation.
  3. Inclusivity: Text abbreviations have become a language of their own, enabling individuals to connect and relate to others who use the same abbreviations. It fosters a sense of belonging and shared understanding especially in cases like that of internal communication using WhatsApp like channels.  
  4. Clarity: Text abbreviations can help deliver messages concisely, ensuring that important information is communicated clearly and effectively.
  5. Engagement: Incorporating text abbreviations into marketing and promotional messages can make them more relatable and engaging for the target audience. It adds a touch of informality and modernity to communication.

Tips for Using Text Abbreviations in Business Communication

While text abbreviations can enhance communication efficiency, it's important to use them appropriately in a professional setting. Here are some tips for using text abbreviations in business communication:

  1. Know Your Audience: Consider the context and the recipient of your message. Use text abbreviations only if you are certain that the recipient will understand them.
  2. Keep it Professional: Use text abbreviations sparingly and in appropriate situations. Avoid using slang or overly casual abbreviations in formal business communications.
  3. Provide Context: If you use a less common abbreviation, provide context or explain its meaning to ensure clarity and avoid confusion.
  4. Proofread: Always proofread your messages to ensure that abbreviations are used correctly and do not alter the intended meaning of your message.
  5. Avoid Ambiguity: Be mindful of abbreviations that can have multiple interpretations. If there is a chance of misunderstanding, consider using the full phrase instead.

You can also read about our guide on best practices for SMS marketing.  

New Abbreviations for Business Communication in 2024

As communication trends evolve, new abbreviations emerge to reflect the changing landscape of business communication. Here are some new abbreviations that have become prevalent in business communication in 2024:

  1. WFH - Work from home
  2. VUCA - Volatility, Uncertainty, Complexity, Ambiguity
  3. SaaS - Software as a Service
  4. AI - Artificial Intelligence
  5. MVP - Minimum Viable Product
  6. CRO - Conversion Rate Optimization

These abbreviations reflect the changing dynamics of the business world and the increasing reliance on technology and data-driven decision-making.


Text abbreviations have become an integral part of modern communication, enhancing efficiency and connectivity in personal and business interactions. Understanding and using text abbreviations can save time, convey emotions, and adapt to the evolving trends of digital communication.

Start Texting with Message Central

Texting using SMS is at the forefront of the CPaaS platform, Message Central. With the platform, you’d get: -

  1. Best SMS routes
  2. Global reach  
  3. Competitive SMS rates  
  4. Analytics and dashboard
  5. 24/7 support

You can get in touch with the team to start using SMS APIs to text campaigns.  

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